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Benefits and Wellness Specialist

Apply now Job no: 495904
Work type: Full-time
Location: Oshkosh
Categories: Non-Instructional Academic Staff


Working Title:  Benefits and Wellness Specialist
Official Title:  Human Resources Specialist
Employment Class:  Non-Instructional Academic Staff 
FTE:  1.0

 $48,333 - $49,629

For further information on UW System salary ranges, please visit the following website:

Terms of Employment:  Fixed-term Renewable
Position Summary:  The Benefits and Wellness Specialist administers benefit programs, including retirement programs and FMLA by maintaining employee database; responding to requests; interpreting policies and procedures; researching problems; providing information; and establishing and maintaining a working relationship with University of Wisconsin System Administration (UWSA), Employees Trust Fund (ETF) and other benefit providers. The position also serves as the University’s wellness contact through creating and implementing programs for the purpose of educating and engaging employees and their dependents in healthy lifestyle choices.
Responsibilities 45% Benefits Management

-Responsible for benefits administration, including new hire enrollment, open enrollment, benefit changes, and coordination of benefit billing.
-Create, manage and update all employee benefit changes and adjustments in HRS.
-Oversight of Family Medical Leave Act (FMLA) - Intake of leave requests, sending required notices, forms and letters, and determining leave eligibility. Ensure federal and state compliance of all leaves, including certification of FMLA leaves.
-Resolve employee questions and problems regarding benefits by researching benefit policies and procedures; providing answers to questions and resolutions to problems.
-Reconcile benefit accounts using reports; complete cleanup of all benefit accounts including communication to the employee, UW Service Center and/or UW System Administration.
-Maintain all employee health benefits related records and reports in both hard copy and electronic form.
-Coordinate the off-boarding process, ensuring the experience of exiting employees is smooth and dignified. Interface with existing employees, prepare all physical, data and HRS files, and coordinate with UW Service Center and UW System Benefits to facilitate benefits termination and COBRA initiation, as appropriate. Manage COBRA process with assistance of UW Service Center.


30% Benefits Resource

-Help employees understand benefit programs through a variety of communication types, including, but not limited to: one-on-one meetings and emails.
-Create or develop knowledge building resources such as: announcements, booklets, pamphlets, as well as trainings or seminars.
-Responsible for conducting benefit overviews for potential employees as requested.
-Responsible for conducting benefits orientations for all new employees on a regular schedule.
-Coordinate with UW System Benefits Team for all system communication and creating all campus communication during the Annual Benefits Enrollment period (ABE).
-Respond to all benefit related inquires.


15% Administer Wellness Program

-Assist in the planning, development, implementation, and monitoring of Well Workplace activities year-round to promote healthy lifestyles for employees, such as flu shots, Health Living Program, and tobacco cessation program.
-Track participation in wellness-related activities.
-Schedule wellness programs, coordinating presentations, classes, seminars.
-Respond to all wellness benefit inquires.


10% Miscellaneous Duties

-Plan, coordinate and participate in HR’s Annual Benefits Fair held during Open Enrollment.
-Produce accurate and detailed reports related to employee health benefits in response to audits, grants, and internal inquiries.
-Respond to HR inquiries and requests, supporting the Deputy Director and the AVC of Human Resources on additional projects and employee relations issues.
-Identify, recommend, and implement process improvements to simplify health benefits processes and procedures and to integrate best practices.
-Contribute to team effort by accomplishing related results as needed.
-Other duties as assigned by supervisor.

Required: •Minimum of a Bachelor’s degree from an accredited college or university or 4 years of direct-related experience
•Knowledge of benefits and retirement programs (including applicable state and federal laws and regulations).
•Ability to maintain confidentiality to maintain the integrity of benefits and human resources practices.
•Exceptional oral, written and interpersonal communication and customer service skills.
•Ability to maintain a high level of professionalism in communicating and working effectively with a diverse variety of internal and external contacts.
•Ability to analyze complex issues and effectively recommend solutions.
•Ability to meet deadlines and multi-task, when necessary.
•Ability to work independently with exceptional organizational, problem solving prioritizing, multitasking, and decision making skills.
•Knowledge of Microsoft Suite (Word, Excel, PowerPoint, Outlook).
Preferred: •Certification in Benefits/Human Resources.
•Ability to present information effectively in a large group setting and/or in various ways.
•Experience using a HRS system such as PeopleSoft, Banner, etc.
•Experience with rules set forth by the Wisconsin Department of Employee Trust Fund (ETF), Wisconsin Retirement System or similar program.
To Apply:

Applicants must submit the following documents using the online application:

Cover Letter, resume, and contract information for three (3) references  

For questions regarding your application and additional options to apply, contact Human Resources at or 920-424-1166.

Application Deadline:

TO ENSURE CONSIDERATION: Applications received by September 24, 2017 are ensured full consideration. Applications received after that date may be given consideration at the discretion of the search committee. Application materials will be evaluated and the most qualified applicants will be invited to participate in the next step of the selection process. Incomplete and/or late application materials may not receive consideration.

If you have questions regarding this recruitment, or if you are not able to complete the application online due to a disability or system problem, please contact the Office of Human Resources.

Advertised: Central Daylight Time
Applications close:

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Equal Opportunity and Affirmative Action Employer

All candidates for employment are subject to a pre-employment screening which includes a review of criminal records, reference checks, and verification of education.

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