50%-Academic Growth and Achievement and Community Development
-Through regular contact with students (conduct, personal concerns, etc.), actively engage in discussion about academic success and challenges and direct toward appropriate resources when necessary.
-Maintain personal contact with residents through daily social interaction, maintenance of office hours and attendance at hall meetings and functions.
-Support retention and progression efforts through intentional interactions with targeted students and offices. Oversee and support academically-based programs for that meet the needs of the residence hall community including development of study groups and peer academic support networks.
-Develop academic goals with student staff and student leaders.
-Coordinate comprehensive academic plans for staff and students leaders who are not meeting departmental academic standards.
-Monitor facilities to ensure they are conducive to academic success (lighting, noise level, ample study space, etc.)
-Serve as a role model, resource person and support agent for students and staff.
-Facilitate a climate of respect for all students through intentional interactions, formalized programs/educational opportunities and timely response to concerns of bias.
-Oversee and support hall programs and activities that encourage interaction in the community, based on the Community Living Model.
-Maintain a secure and functional physical environment.
-Communicate, clarify and enforce university, departmental and hall policies.
-Encourage students to assume responsibility for decisions affecting their community.
-Participate in the management of student behavior problems in the halls by responding to incidents, meetings with students and pursuing appropriate administrative and judicial action.
-Analyze and use assessment data to improve the student experience in the hall and support their academic success
15%- Staff Supervision
-Actively recruit and select Community Advisors and support and assist the recruitment of Desk Managers and Desk Workers.
-Conduct weekly staff meetings and provide ongoing staff development sessions that serve critical needs for training and promote opportunities for personal and academic growth and development.
-In conjunction with the Health Center staff, co-supervise the Health Advocate in their respective buildings.
-In conjunction with campus partners, provide oversight and feedback to student positions such as Community Service Officers, Health Advocates, Desk Managers and Desk Workers.
-Oversee the function of the front desk and security station operations in the hall.
-Co-supervise duty staff who are assigned to work in the hall.
-Meet individually on a regular basis with staff to discuss community issues and concerns as well as monitor progress of the staff member.
-Conduct performance evaluations of staff members and other in-hall employees each semester.
-Submit administrative reports and forms within set deadlines.
-Complete conduct cases in a timely and accurate manner and in accordance with university procedures and state/federal mandates (FERPA, Title XI, etc.)
-Maintain regular contact and engagement with Residence Life assignment staff regarding general occupancy issues.
-Maintain regular communication with campus partners such as Dean of Students office, University Police, Counseling Center and Facilities Management.
-Assume campus duty coverage on an equal and rotating basis with other senior staff, including holiday coverage.
-Lead staff in administering surveys and assessment tools in an efficient and timely manner.
-Participate in orientation, training and professional development sessions and staff meetings as required.
-Assist in hall and department policy formulation and review.
-Perform duties on a special assignment team (may include leadership, student conduct, training and selection and operations). Other teams created as needed.
-Serve as a member and/or chair of an Oshkosh Placement Exchange Committee.
10%-Student Leadership Advising
-Advise and support the Hall Council and its Executive Board.
-Attend weekly Hall Council meetings and executive board meetings.
-Support and attend events and activities planned and implemented by the Hall Council.
-Serve as lead of the Leadership and Advising Team.
-Serve as main advisor for the USRH National Communications Coordinator.